1. Introduction

Belfon Brothers Home Improvement ("we," "us," or "our") respects the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (belfon-brothers.com), use our services, or otherwise interact with us. By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect
2.1 Personal Information You Provide
When you contact us, request an estimate, or book a service, we may collect:
Full name
Email address
Phone number
Mailing or property address
Project details and preferences
Scheduling and appointment information
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
IP address and approximate geographic location
Browser type and operating system
Pages visited, time spent, and referring website
Device identifiers and screen resolution
2.3 Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

3. How We Use Your Information
We use the information we collect for the following purposes:
To respond to your inquiries and provide estimates
To schedule and deliver our shed assembly, installation, and pergola construction services
To communicate with you about your project, including updates and follow-ups
To improve our website, services, and customer experience
To send promotional communications (only with your consent; you may opt out at any time)
To comply with legal obligations and protect our rights

4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, processing payments, or delivering services (e.g., Wix, payment processors, scheduling software). These providers are contractually obligated to protect your data.
Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
The right to access the personal information we hold about you
The right to request correction of inaccurate or incomplete information
The right to request deletion of your personal information
The right to opt out of receiving promotional communications
The right to withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

8. Third-Party Links
Our website may contain links to third-party websites or services that we do not operate. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy
Our website and services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will promptly delete it.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this Privacy Policy periodically.

11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Belfon Brothers Home Improvement
Service Area: Washington, D.C., Maryland, Virginia
Email: Aaron@belfonbrothershomeimprovement@gmail.com
Website: belfonbrothershomeimprovement.com